Delete your account and data
Last updated: September 6, 2026
This page explains how to delete your account and data in llog (package name com.noc.loglog), the travel journal app operated by No Other Choice (노아더초이스).
You can delete your account in the app, or request deletion by email if you have already removed the app or cannot sign in.
1. Delete in the app
If you can sign in to llog, you can delete your account in the app. It is processed as soon as you confirm.
- Open Settings from the home screen.
- Choose Delete account.
- If you are asked to verify, sign in again with the Apple or Google account you signed up with.
- Review what is deleted and what remains, then confirm.
2. Request deletion by email
If you have already removed the app or cannot sign in, email nootherchoice.noc@gmail.com to request deletion. You do not need to reinstall the app.
- Use “Account deletion request” as the subject.
- Send it from the email address of the Apple or Google account you signed up with. We use it to verify your request, and may ask for more information if we cannot.
- If you used Hide My Email when signing up with Apple, send it from that private relay address.
- We act on the request within 10 days of receiving it and reply with the result.
Removing the app from your device does not delete your account or your data.
3. What is deleted
- Your account and profile: handle and profile photo
- Your email address and account identifier: immediately replaced with values that cannot be reversed
- Apple and Google sign-in links and any provider tokens stored on our server: deleted immediately, and we ask the provider to revoke the grant
- Sign-in sessions, authentication tokens, and push notification tokens on every device: deleted immediately, signing you out everywhere
- Trips where you are the only member, together with their records, photos, ratings, comments, and reviews
- Unused trip creation purchases and unlimited access: forfeited and cannot be restored
4. What is kept, and why
llog is built around trips that members keep together, so the following remains after your account is deleted.
| Data | Retention | Reason |
|---|---|---|
| Records, photos, ratings, comments, and reviews in trips that still have other members | Until that trip is deleted | The trip is a shared memory, so the remaining members do not lose it. The author is replaced with a value that cannot be identified, so it is no longer linked to you. |
| Deleted trips, records, and photos | 30 days from deletion | A window for error handling and recovery requests, after which they are also erased from photo storage. |
| Purchase and transaction records | 5 years for contracts, withdrawals, payments, and delivery; 3 years for consumer complaints and dispute handling | Required by the Korean Act on the Consumer Protection in Electronic Commerce. |
| Service usage records and error diagnostics | Within 90 days of collection | Used to keep the service running and to diagnose errors. They contain none of your content, email address, authentication tokens, or device identifiers. |
5. If you also want to remove what you left in shared trips
You can delete your own records, photos, ratings, comments, and reviews at any time in the app. Anything you delete before deleting your account does not remain in the trip.
- Records and photos: open the record in the trip timeline and delete it.
- Ratings and comments: delete them on the record detail screen.
- Trip reviews: delete them on the review screen.
If you have already deleted your account, or cannot remove something in the app, email nootherchoice.noc@gmail.com and we will help after verifying your request.
6. Contact
| Item | Detail |
|---|---|
| App | llog (com.noc.loglog) |
| Developer | No Other Choice (노아더초이스) |
| nootherchoice.noc@gmail.com |
What personal data we process, why, how long we keep it, and the rights you have are set out in the privacy policy at https://llog.date/privacy.